After Booking

*Booking and Cancellation Policy

To confirm reservations, you must make the required deposit within the following 14 days after receiving your invoice. The trip should be paid in full 120 days prior to the guest’s arrival date. At this point, the guest is responsible for total land costs and no credit will be applied. All deposits & payments are 100% non-refundable under any circumstances.

We accept wire transfers, checks, and credit cards. Invoice balance reflects cash discount and all credit card charges will be subject to a convenience fee equal to the mercantile fees incurred by our company (3.5%).

By confirming the reservation, you acknowledge and accept the current and potentially changing entry requirements of the destination country, and commit to fulfill the entry protocols.

The Kautapen Group highly recommends that you purchase travel & health Insurance for your trip. We recommend Global Rescue which is designed to cover land packages, and airline tickets for travelers worldwide. Their packages include trip Cancellation and trip Interruption coverage for trip deposits, as well as travel delay, medical expense, emergency evacuation, and lost baggage coverage.

Choose your plan and purchase your insurance online now

We highly recommend that you purchase trip insurance coverage. Customers are solely responsible for purchasing medical, travel, or trip insurance and it is not included in any quote or invoice from The Kautapen Group.